Photography and Video
You may use still and video cameras in the Museum. We routinely capture images, video and audio for promotional purposes. Your entrance into the Museum constitutes your consent to be photographed and appear in promotional materials. Visitors may alert the Admissions Desk if they would like to opt out of participation in Museum photos and videos.
Refunds cannot be made once the transaction is completed. Most tickets are transferable, subject to Please Touch Museum policy. In the event of an emergency closing by the Museum, the ticket purchaser will have the option of an exchange. Replacement tickets will not be issued for any ticket that has been damaged, lost, stolen, or destroyed.
Restrooms are only accessible to paying guests of the Museum. No one will be permitted to access the restroom without a valid admission ticket.
Guests of the the Museum are welcome to park in our gated lot for a fee. Guests may also park for free along the Avenue of the Republic. No refunds will be granted once a visitor has entered the lot. As a reminder, Ride Share drop-off is either in front of the Museum or by the Carousel entrance.