Position Summary:

The Director of Human Resources is responsible for leading and directing the daily functions and work of the Human Resources (HR) Department. Major areas of responsibility include recruiting and retaining diverse staff; creating a welcoming and inclusive culture; administering pay, benefits, and leave; employee relations; performance management; training and development; and enforcing company policies, practices, and compliance. The successful candidate will have deep knowledge of and experience with the intersections of diversity, equity, inclusion, accessibility and Human Resources. The Director of HR is also responsible for advancing the mission and values of the Museum through their work, which includes creating an equitable, inclusive, and welcoming work environment for all staff members.

Essential Functions:

Recruiting and Staffing

  • Partners with the leadership team to understand and execute the organization’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Collaborate with department managers to understand skills and competencies required for openings.
  • Manages the talent acquisition process, which includes recruitment, interviewing and hiring of qualified applicants in all roles required to manage the business of the Museum.
  • Conduct New Hire onboarding procedures and maintain all employee records.
  • Utilizes best practices in the recruitment and retention of diverse talent.

Compensation and Benefits

  • Advise department leaders and employees on general benefit matters, effectively manage unemployment claims, short-term and long-term disability claims, requests for Family Medical Leave Act (FMLA) and requests for accommodations under the American’s Disability Act (ADA).
  • Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
  • Negotiates pay rates, in accordance with company goals and expectations.
  • Assists employees with general questions related to payroll, paid-time-off accruals, wage deductions, and other pay related items.


  • Reviews and maintains policies and practices in compliance with federal, state, and local employment laws and regulations.
  • Ensures HR records and processes are maintained for all reporting purposes
  • Ensures all compliance tracking, documentation and reporting is accurate and meets all requirements. This includes but is not limited to: OSHA, Employee Retirement Income Security Act (ERISA), FLSA, Minimum wage and NE/E laws, compliance testing, 403(b) audit assistance as needed and ACA requirements.
  • Monitor local, state, and federal benefit changes that may require updated posters or impact individual position changes (e.g. Exemption threshold).


  • Creates learning and development programs and initiatives that provide internal development opportunities for employees.
  • Represents the organization in a professional and positive manner in all interactions, including networking events and other activities outside of normal business hours.

Other Administrative Functions

  • Assists with the implementation of human resources programs by providing human resources services, including but not limited to employee relations, employment processing, onboarding, compensation, health and welfare benefits, employee retirement plan, training and development, record management, health and safety and employee retention.
  • Maintains and updates the Employee Handbook.
  • Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in Human Resources Management or related field required.
  • SHRM CP, SHRM SCP or PHR, SPHR highly desired.
  • Seven plus (7+) years HR experience in key HR functional areas, with at least Five (5) years in significant management/leadership role.
  • Experience working with Applicant Tracking Systems and HRIS required, ADP Workforce Now experience a plus.
  • Strong sourcing and candidate relationship building experience.
  • Experience recruiting from and working with historically marginalized communities.
  • Thorough knowledge of employment-related laws and regulations.
  • Ability to handle sensitive information; maintain confidentiality; act ethically and with integrity and professionalism.
  • Demonstrated ability to provide the highest level of customer service to internal and external constituents.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills, with proven interpersonal, negotiation, and conflict resolution skills.
  • Excellent verbal and written communication skills.
  • Proficient with Microsoft Office Suite.
  • Ability to prioritize tasks and to delegate when appropriate.
  • Ability to travel as needed, i.e. career fairs, networking events.
  • Must have PA Criminal History, FBI fingerprints, and PA Child Abuse Clearances. All background check clearances must be complete prior to hire.

The position’s essential functions listed above describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.

Please Touch Museum offers an excellent work environment, benefit, generous time off package and competitive salary. To apply for this opportunity, please fill out our online application. Should you have questions on the application process or require assistance in completing our application, please email employment@pleasetouchmuseum.org.

Please Touch Museum is an Equal Opportunity Employer that actively seeks and employs without regard to race, color, religion, gender, sexual orientation, transgender, pregnancy, medical condition, national origin, age veteran status, disability, citizenship, ethnicity language, socio-economic status, family or marital status or other classifications identified and protected by applicable federal, state or local laws. This policy governs all aspects of employment, promotion, assignment, discharge, training, wage & salary administration, employee benefits, application of policies and other terms and conditions of employment.

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